Open position
Amazon Account Manager
- Senior
- Remote
- VAT number
- Always open
You are the reference point for the brands you follow and you lead the people who execute: client relationship, account strategy, quality of everything the team ships.
The role
You are the reference point for the brands you follow and you lead the people who execute. You own the client relationship, you decide the account strategy, you assign and review the Specialists' work. You answer for two things: the numbers of your portfolio and the quality of what the team ships.
Who we are
Novazon is an Amazon Platinum Partner agency and an official partner of the Amazon SPN, Amazon Ads and Amazon Agency Program. We help brands grow and stand out on the marketplace.
What you will do
Brand relationship
you are the point of contact, you run alignment calls and business reviews, you manage expectations even when the data is not good news.
Account strategy
the plan for catalogue, content, pricing, promotions, advertising, new product and new marketplace launches.
Leading the operations team
you prioritise the Specialists' work, you check quality before it reaches the client, you train the people who are growing.
Numbers
you own revenue, margin, Buy Box, TACOS and the targets agreed with the brand. In meetings the data arrives already read, not just exported.
Account growth
you spot opportunities on existing clients and support the sales team on the technical side of a negotiation.
Method
you contribute to our internal procedures, because what works on one account has to work on all of them.
Who we are looking for
An active VAT number. We are looking for a professional to build a stable collaboration with.
At least 4 years on Amazon, with direct responsibility for clients or for a brand.
Fluent English, written and spoken: this is a hard requirement. The team is international and we work in English every day.
Command of Seller Central and Vendor Central: catalogue, advertising, logistics, complex cases.
Communication: you can talk to a business owner and to an e-commerce manager without changing the substance. Clear, concise, no hedging when the month went badly.
Experience coordinating other people, even informally: setting priorities, correcting, teaching.
Reading data: from the export to the decision, with the reasoning.
It helps if
You come from an agency and have managed several clients in parallel.
You have run advertising campaigns yourself, not just supervised them.
You have taken a brand onto a new marketplace from start to finish.
You know which channels to use when a case gets stuck.
What we offer
Fully remote work, with flexibility in how you organise your day.
A freelance collaboration. If the profile is right we also consider employment.
A portfolio of SME and corporate brands, with real autonomy over decisions.
An operations team you can count on.
Compensation in line with your experience and the complexity of the brands you follow.
Continuous training and direct contact with Amazon through the partner programmes.
How to apply
Send your CV to hr@novazon.it with the subject “Amazon Account Manager”. In the email, tell us about an account you grew: where it started, what you changed, where it got to. We read every application and get back to the profiles that fit.
Apply